Refund policy

Return Policy: All Sales Are Final

At Kahu’s Holistic Treats, we strive to provide you and your furry friends with the highest quality treats and service. We understand that occasionally circumstances may arise where a return is considered.

Our Policy:

• All sales are final. We do not accept returns or exchanges on any products.
• We carefully craft and package each treat with attention to detail to ensure the best quality reaches your doorstep.

Damaged or Defective Products:

• In the unlikely event that your order arrives damaged or with a manufacturing defect, please contact us within 5 days of receiving the product.
• Provide clear photos of the damaged or defective items along with your order number to info@kahusdogtreats.com.
• We will review your case and, if applicable, offer a replacement or refund at our discretion.

Cancellations:

• We do not accept order cancellations once the order has been placed.

Contact Us:

• If you have any questions or concerns about your order, please email info@kahusdogtreats.com within 5 days of receiving your order.

We appreciate your understanding and support of our policy, which allows us to focus on providing you and your pets with the best possible products and service.

Thank you for choosing Kahu’s Holistic Treats!